Shipping policy

Last Updated: June 2026

Thank you for shopping with Livora.

We are committed to delivering your order safely and as quickly as possible.

Processing Time

All orders are processed within 1–2 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

Dubai: 1–3 business days
Other Emirates: 2–5 business days

Please note that delivery times may vary during holidays, promotions, or unforeseen circumstances.

Shipping Fees

Shipping fees are calculated at checkout based on your location and order value.

We may offer free shipping on selected orders or during promotional periods.

Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS with tracking details, allowing you to monitor your shipment.

Delays

While we strive to deliver all orders on time, occasional delays may occur due to:

High order volumes
Weather conditions
Courier service delays
Public holidays

We appreciate your understanding in such situations.

Incorrect Address

Please ensure that your shipping address is correct before placing your order.

Livora is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.

Lost or Damaged Packages

If your package arrives damaged or you believe it has been lost during transit, please contact us within 48 hours of receiving the delivery notification.

We will do our best to resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions, please contact our customer support team.

info@livorahom.com

Livora